Forums » Account and Billing Issues

Pathfinder pledge

    • 1 posts
    September 1, 2017 8:12 PM PDT

    Hi

    I just checked my pledge rewards, and I remember that when I took the Pathfinder pledge, I took it for the 1$ lifetime sub.  Now it is written that I get only 3 months ?

    Did I miss something?

    Thanks

    • 140 posts
    September 2, 2017 7:44 AM PDT

    It's rewritten for NEW players. Not old ones. I bought the $100 alpha pledge pack that is now beta. I still get my rewards, however the new customers do not.

    They are trying it limit people from buying into alpha and pre-alpha. I think this is the 2nd switch of founders packs they have done (wish I was there for the first set instead).


    This post was edited by fancy at September 2, 2017 7:44 AM PDT
    • Moderator
    • 6970 posts
    September 2, 2017 8:22 AM PDT

    As Fancy kindly pointed out, we honour our past pledge rewards, it just changes for newer pledge purchases, so it pays to get in early. You can check your rewards by submitting a support ticket if you're unsure by following this link: https://www.pantheonmmo.com/support/