Forums » Account and Billing Issues

Pledge Upgrade

    • 3 posts
    August 14, 2017 10:06 AM PDT

    Just fyi, I raised my pledge from Keeper to pathfinder, I am sure you guys have it worked out in system but still shows me as a Keeper, thanks much!

    This post was edited by Kenny at August 14, 2017 10:07 AM PDT
    • 2377 posts
    August 14, 2017 1:55 PM PDT

    From Kilsin:

    "The process is manual unfortunately due to the nature of these forums but if you submit a support ticket one of our friendly team members will be able to help you change that to reflect your upgrade. As an assurance, though, what you see on your account is purely cosmetic, if you upgraded we have that information already, so do not worry."

    You can find the link for Support here:


    • 3 posts
    August 14, 2017 2:43 PM PDT

    Awesome, thanks Baz!


    • Moderator
    • 7173 posts
    August 14, 2017 6:19 PM PDT

    Thanks Baz! :)

    • 13 posts
    October 4, 2017 10:36 AM PDT

    Just saw this after writing a ticket!

    i hope everything is fine. upgraded my pledge to the originator VIP tier and cant wait to get my hands on the pre alpha and write a ton of bug reports! ;-)