Forums » Account and Billing Issues

Pre alpha pledge

    • 5 posts
    March 23, 2020 1:08 PM PDT
    Greetings! I believe I pledged pre alpha last year or possibly 2018 which included two copies of the game. How do I go about getting the game and the other pledge benefits?
    • 502 posts
    March 23, 2020 4:22 PM PDT

    Your quickest way to get things going is to submit a support ticket. They are very friendly & helpful.

     

    Support


    This post was edited by Jothany at March 23, 2020 4:22 PM PDT
    • 23 posts
    March 23, 2020 8:00 PM PDT

    If it included 2 digital copies, it was probably the Pathfinder's Pledge for $250 which is for Alpha, Beta and 2 copies at launch.

    • 235 posts
    March 23, 2020 8:21 PM PDT

    If you click on the Subscription/Settings link at the top of the page it should show which pledge you made.  Course if it was 2 years ago the rewards are probably not the same anymore, but at least you'd know what the pledge is called.

    • 44 posts
    March 24, 2020 8:55 AM PDT

    The 2 copies of the game included in your pledge are for when the game releases, which is still a while away.  If you have pre-alpha access, you can review the VIP forum for more details on that.

    • 5 posts
    March 24, 2020 12:57 PM PDT

    Thank you very much guys. I'm going to check, but I think I'm alpha and beta. Your advice was very helpful.