Forums » Website Support

No way to change account email address?

    • 3 posts
    August 12, 2019 6:37 PM PDT

    Topic title says it all.

     

    I recently moved and lost access to my email account tagged with Pantheon.  but the website doesnt seem to give any option to update my information.

     

    Hate for beta notifications to go out and miss out on that.

     

    Thanks!

     

    Sekkong

    • 1611 posts
    August 13, 2019 10:45 AM PDT

    I would suggest putting in a support request ticket at https://www.pantheonmmo.com/support/

    • 25 posts
    September 14, 2019 6:13 PM PDT

    Very interesting... I followed that link... because Im also having many issues. It wont let me log in or register there either. Im not sure what to do.

    • 122 posts
    September 16, 2019 1:54 PM PDT

    If you look up top on the banner, there is support option. Click that and open a new support ticket and we will be glad to assist you.

    • 3 posts
    September 16, 2019 1:58 PM PDT
    Just posting but this matter is resolved. Support fixed account after validation of when I purchased my package and some other information.

    Feed back provided that at some point they need upgrade there member service options on the website at some point